Apple’s Bad Update

Wow, it looks as though Apple really blew it with the latest OS X update. Check out MacFixIt and Macintouch, for example, for blow-by-blow descriptions of the mess Apple has made with some of its customers’ computers, as well as suggestions on how to recover if you’ve been bitten by the bugs.

As the Register’s Andrew Orlowski notes, this is not a totally new problem. Apple clearly doesn’t do sufficient beta-testing on every update.

This is one reason why I never install this kind of thing immediately on release. If companies insist on turning their customers into beta testers, I’d rather wait until other people have found the show-stopperflaws.

Comments


Posted by: on September 24, 2003 10:53 PM

There were to many things breaking especially for older machines according to sites with long threads of bugs. I think Apple now has the G3, G4, G5 (64bit) machines and some really old graphics cards to support mainly because most (with the exception of the PowerMacs) cannot be upgraded. This means new machines for the people with older ones. There is a point where supporting the old hardware will cripple the OS X system going forward. This will cause lots of problems with updates going forward I fear.


Posted by: on September 25, 2003 02:41 AM

Many other companies have unsuspecting beta testers at their disposal. It it par for the course these days. The general plan is to get the software out there and we’ll fix the bugs later. I remember Microsoft releasing a certain patch that mercilessly killed my Internet connection. Of course, Microsoft was quick to point out it only affected a small number of users. A small number of users from Microsoft’s viewpoint is significant in number. A reminder to wait a week or so after a patch or update is released is wise.


Posted by: on September 25, 2003 05:16 AM

it just installed w no problems for me.

its faster, and I lost weight and am a happier person

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