Who’ll Enforce Broken Privacy Promises?

  • Washington Post: Web Firms Choose Profit Over Privacy. To parents interested in buying the popular Hooked on Phonics learn-to-read programs, the company made a firm promise on its Web site: It would never sell or rent their personal information to other marketers. But that pledge was empty. In the pages of a marketing trade publication, Gateway Learning Corp., the product’s California-based parent company, was advertising to rent the list of Hooked on Phonics buyers to other marketers.

  • What penalty will Hooked on Phonics face for this betrayal of its word? Probably none — and that’s the problem with privacy policies today.

    Oh, I expect the Federal Trade Commission to read the Post story and launch some modest action, resulting in a slap on the wrist that won’t deter this kind of behavior at all. We need more.

    The trial lawyers have gone overboard on many issues, but I find my self hoping they’ll file a class-action suit against the companies involved. It’s obvious that Congress and state lawmakers won’t do much.

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