I consider David Banks’s book about Microsoft, Breaking Windows, one of the must-read volumes if you care about technology. It’s based on excellent reporting and is written with great expertise.
David’s conclusion, that Microsoft is planning to work in a fair and open manner in the Internet Era, strikes me as misguided, however. I suspect he finished the book just when the company was pretending it would change its behavior, a pretense that subsequent events have shown to be false.
Scripting News is running an excerpt today.
Disclosure: David Bank is a friend, and his literary agent is likely to represent me in an upcoming project I hope to do.